JackpotVillage Cookie Policy

At Jackpot Village, we believe that transparency is the foundation of trust. This Cookie Policy explains how we use cookies and similar tracking technologies when you visit jackpotvillage.com, access the JackpotVillage app, or interact with any of our services. By continuing to use our platform — whether you're exploring a jackpot village bonus, completing your jackpot village login, or browsing our game library — you agree to our use of cookies as described below. We encourage you to read this policy carefully so you fully understand how we collect and use data to improve your experience.

What Are Cookies?

Cookies are small text files that we place on your device when you visit our website. They allow us to recognise your device and store certain information about your preferences and actions. Here at JackpotVillage, we use cookies to ensure our platform functions correctly, personalise content, and analyse how players interact with our services. Cookies cannot carry viruses or install malware on your device — they simply help us deliver a smoother, more tailored experience every time you visit.

Why We Use Cookies

Our JackpotVillage casino platform relies on cookies for several important reasons. We use them to keep you securely logged in during your session, remember your preferences, and ensure that features such as the Daily Wheel, Village Store, and promotional content load correctly. Without certain cookies, core functionality — including the jackpotvillage login process and accessing your jackpot village casino bonus — may not work as intended.

We also use cookies to understand how visitors navigate our site, which pages are most popular, and where improvements can be made. This data helps us enhance the jackpot village online casino experience for all players, including those accessing our services in New Zealand and other supported regions.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website. Without them, services such as account authentication, session management, and security functions would not be available. We do not require your consent to use strictly necessary cookies, as they are fundamental to delivering the services you have requested. This includes maintaining your jackpotvillage login session and ensuring secure communication between your browser and our servers.

Performance and Analytics Cookies

We use performance cookies to collect information about how players use the Jackpot Village casino website. This includes which pages are visited most frequently, how long users spend on each page, and any error messages encountered. All information collected by these cookies is aggregated and anonymous — it helps us improve how our platform performs without identifying you personally.

Functional Cookies

Functional cookies allow us to remember choices you make and provide enhanced, personalised features. For example, we may use these cookies to remember your preferred language, currency, or region settings. At JackpotVillage, we want every visit to feel familiar and convenient — whether you're a returning player checking your jackpot village bonus codes or a new member claiming jackpot village free spins for the first time.

Targeting and Advertising Cookies

Our JackpotVillage platform and our trusted third-party partners may use targeting cookies to deliver advertisements that are relevant to your interests. These cookies track your browsing activity across websites and help us measure the effectiveness of our promotional campaigns — including those related to the jackpot village welcome bonus, jackpot village no deposit bonus, and other offers. You may opt out of these cookies at any time through our consent management tool.

Third-Party Cookies

When you use our services, certain third parties — including game providers such as NetEnt, Microgaming, Play'n GO, Pragmatic Play, Evolution Gaming, and analytics platforms — may also place cookies on your device. We at JackpotVillage do not control these third-party cookies and recommend that you review the privacy and cookie policies of those providers directly. Their cookies may track your activity across multiple websites and are subject to the respective provider's terms.

• Game software providers (e.g. NetEnt, Microgaming, Pragmatic Play)
• Live casino providers (Evolution Gaming, Ezugi)
• Analytics services used to measure site performance
• Advertising networks used to deliver targeted promotional content
• Payment processors used to facilitate deposits and withdrawals

Cookies and the JackpotVillage App

If you access our services through the dedicated jackpot village app (available on Google Play), similar tracking technologies may be used to provide a consistent and functional experience. Our JackpotVillage mobile application uses local storage and session data to remember your preferences, maintain your login session, and ensure that features such as the Village Store and promotional wheels operate correctly. The same principles outlined in this Cookie Policy apply to your use of the app.

Cookie Retention Periods

Different cookies remain on your device for different lengths of time. We use two categories based on duration:

• Session Cookies: These are temporary cookies that expire when you close your browser. We use them to manage your active session on the Jackpot Village casino platform.
• Persistent Cookies: These remain on your device for a set period (from a few days to several months) or until you delete them manually. We use persistent cookies to remember your preferences and provide a more personalised experience on return visits.

Managing and Withdrawing Consent

We respect your right to control how your data is used. You can manage your cookie preferences at any time through our on-site consent management tool, which appears when you first visit jackpotvillage.com. You may also adjust cookie settings directly through your browser. Most browsers allow you to block or delete cookies — please refer to your browser's help documentation for instructions specific to your device.

Please note that if you choose to disable certain cookies, some features of the jackpotvillage casino may not function as expected. For example, disabling functional cookies may affect how your preferences are saved, and disabling strictly necessary cookies may prevent you from logging in or accessing your account altogether.

Legal Basis for Cookie Use

Our use of cookies is based on the following legal grounds. JackpotVillage is operated by White Hat Gaming Limited, registered in Malta (company reg. no. C73232), and is dual-licensed by the UK Gambling Commission (account no. 52894) and the Malta Gaming Authority (licence MGA/B2C/370/2017). We process data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

• Consent: For non-essential cookies (advertising, analytics, functional), we rely on your explicit consent.
• Legitimate Interests: For performance and security-related tracking that helps us protect and improve our platform.
• Legal Obligation: Where applicable, to comply with regulatory requirements under our UKGC and MGA licences.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or the way we operate our services. When we make significant changes, we will notify you through a prominent notice on our website or via email. We encourage you to revisit this page periodically to stay informed. Continued use of the JackpotVillage online casino following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies or wish to exercise any of your data rights, please don't hesitate to reach out. Our support team is available 24/7 and can be contacted via live chat at jackpotvillage.com or by email at support@jackpotvillage.com. We at JackpotVillage are committed to handling your enquiries promptly and transparently, in line with our obligations under both UK and Malta law.